Discover
Why SHARE NOW
How to
Join for free
Frequently asked questions
Quick help
I forgot my magic PIN. How can I retrieve it?
What should I do if I've had an accident?
What should I do if the engine doesn’t start?
More
Getting Started
Who can use SHARE NOW?
What driver's licenses do you accept?
How do I upload my driver's license?
More
Account
How can I log in to my SHARE NOW account?
Why has my SHARE NOW account been suspended?
How can I refer friends to SHARE NOW?
More
Reservation & Rental
Where can I park and end my trip?
Do I need to refuel or charge SHARE NOW cars after each trip?
Can I reserve a car in advance?
More
Rates & Fees
What rates are available?
What is a drop off fee?
Are there different categories of SHARE NOW cars?
More
Parking
Where can I park?
Where can I park and end my trip?
What is a Home Area? Can I drive outside of it?
More
Fueling & Charging
How do I charge an electric car?
What are partner charging stations?
Do I need to refuel or charge SHARE NOW cars after each trip?
More
Pre-Booking
How do I charge an electric car?
What are partner charging stations?
Can I book a car in advance?
More
About the cars
Are there different categories of SHARE NOW cars?
What type of cars can I SHARE NOW?
Are SHARE NOW cars insured?
More
Payment
How can I earn SHARE NOW credit?
How can I close or deactivate my account?
What can I use SHARE NOW credit for?
More
Rules & Regulations
What should I do if I've had an accident?
Am I allowed to bring pets or animals in SHARE NOW cars?
What should I do if I lose something in a SHARE NOW car?
More
About SHARE NOW
What type of cars can I SHARE NOW?
How is SHARE NOW different from car2go?
Where can I use SHARE NOW?
More
For Business
Can I use SHARE NOW for business trips?
What is a business profile?
What is a Corporate Account?
More
SHARE NOW Pass Subscription
What is the SHARE NOW Pass?
Is there a SHARE NOW Pass subscription for hourly and daily rates?
What are the benefits of the SHARE NOW Pass?
More
SHARE NOW Rewards
What is SHARE NOW Rewards?
What rewards can I unlock?
Why should I join SHARE NOW Rewards?
More