Pre-booking is free and lets you decide exactly where and when you want your car. We'll bring your pre-booked car within walking distance of your requested pick-up address — within the Home Area, of course!
Pre-booking is exclusively available for long-term rentals from 1 to 30 days.
Currently, you can pre-book a car from 1 to 100 days in advance.
Don't worry. We'll make sure the car stays reserved for you up to 1 hour after your requested pick-up time.
After 1 hour, your pre-booking will be automatically cancelled and you will be charged 1 full rental day (24 hours).
Your car will be ready for you at your pick-up location roughly 1 hour before start time. We'll notify you as soon as the car is ready for you.
Our goal is to make sure you don't have to walk more than 10 minutes (roughly 800 m) to reach your pre-booked car.
In some SHARE NOW cities, we operate station-based car-sharing where cars do not "free-float" but are rented from fixed stations.
We'll notify you when the car is ready for you. Simply open the SHARE NOW app. The car will already be reserved for you on the map. Just walk over and start your trip in the app!
For short trips in the city, only the person who owns the account may drive the car. However, if you pre-book a trip for 1 to 30 days, an additional driver can be added to your booking for a fee of 8,99 € per day.
Once the pre-booked car has been reserved for you 1 hour before start time, you will not be able to reserve or rent other SHARE NOW cars.
You can simply cancel your pre-booking via the app:
Open the app ▶ Menu ▶ Trips ▶ Upcoming trips ▶ Cancel booking
Cancellations are free if you do so at least 3 hours before your start time. After that, a late cancellation fee will be charged, as we would have set aside the car just for you. We hope that sounds fair!
You don't have to charge our cars, but if you do, the cost is on us! Simply check the app for all partner charging stations in your area.
Austria
SMATRICS (Vienna)
France
Belib' (Paris)
Germany
Innogy, Vatenfall, The New Motion Deutschland (Berlin)
RheinEnergie (Cologne)
RheinEnergie, SWD (Dusseldorf)
EnBW (Hamburg)
SWM (Munich)
Stadtwerke Stuttgart (Stuttgart)
Italy
BeCharge (Milan)
Enel X (Milan)
Netherlands
Vattenfall (formerly Nuon)
TotalEnergies
Spain
Charging hubs (park and charge in our exclusive parking garages in Madrid)
We charge the cars for you in Paris so you don't have to. However, if you've chosen an hourly or daily rate and absolutely need to charge your car, here's how to do it:
1. Look for an available Belib' charging station via the app. If you find yourself outside the home area, here's an overview of all charging stations (Note: some charging stations may not be compatible with our cars. You may have to pay for the charging).
2. Take the charging card located in the key holder out of the glove box.
Note: smart cars do not have any charging**card.Find out more.
3. Take out the charging cable from the car's boot.
4. First, connect the cable to the car.
5. Swipe the card on the charging pole's card reader and connect the cable to it*.
6. The light on the car’s charging port and pole will indicate that charging has started.
7. End your trip via the app. Done!
* Older Belib' charging poles must be activated via a central station located a few meters away from the poles. Enter the charging pole number that you want to activate, then select cable type T2.
Yes, absolutely. If you'd like to add an additional driver to your pre-booking, you can do so via the SHARE NOW app.
You can invite new or current SHARE NOW users to become a second drivers on your pre-booked trip. At the trip checkout, we'll give you a unique invitation link to share with your chosen co-pilot. Once they accept this invitation, their driver status will be activated.
Additional driver not a SHARE NOW user yet? No problem! They can simply create and validate an account before accepting your invitation to drive via the magic link shared with you.
An additional driver cost of 8,99 € per day will be applied.
Additional drivers must meet the minimum age requirement for the category of car booked.