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Frequently asked questions
Who can use SHARE NOW?
What driver's licences do you accept?
Do you accept international driver's licenses?
About SHARE NOW
What is car-sharing?
What are the benefits of car-sharing?
What is SHARE NOW?
About the cars
What type of cars can I SHARE NOW?
Are there different categories of SHARE NOW cars?
Are SHARE NOW cars insured?
Can I use SHARE NOW for business trips?
What is SHARE NOW for Business?
How can I register for SHARE NOW as a company?
I forgot my magic PIN. How can I retrieve it?
How can I update my driver's licence information?
How can I change my name?
Fueling & Charging
Do I need to refuel or charge SHARE NOW cars after each trip?
What are partner fuel stations?
How do I refuel SHARE NOW cars?
Reservation & Rental
Can I reserve a car in advance?
How do I rent keyless cars?
How do I rent cars with car keys?
Where can I park?
Where can I park and end my trip?
What is a Home Area? Can I drive outside of it?
How can I earn SHARE NOW credit?
What can I use SHARE NOW credit for?
What is a business profile?
Rates & Fees
What is a drop off fee?
What is an airport fee?
What is an intercity fee?
SHARE NOW Pass Subscription
What is the SHARE NOW Pass?
What are the benefits of the SHARE NOW Pass?
Is there a SHARE NOW Pass subscription for hourly and daily rates?
Rules & Regulations
Am I allowed to bring pets or animals in SHARE NOW cars?
What should I do if I lose something in a SHARE NOW car?
What should I do if I find something in a SHARE NOW car?