Frequently asked questions

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Pre-Booking

Can I book a car in advance?

Yes, you can.

Pre-booking is free and lets you decide exactly where and when you want your car. When prebooking, you are only able to choose a car category, not the specific model. We'll bring your pre-booked car to within walking distance of your requested pick-up address — within the Home Area, of course!

Pre-booking is exclusively available for long-term rentals from 1 to 30 days.

What are the prerequisites of prebooking a car?

In Hungary, prebooking is only available if you had at least 3 finished rentals in the last 91 days and you have an active SHARE NOW Pass25 or SHARE NOW Business Pass25 subscription.
In case you have a Corporate Account you do not have to meet these criteria.

How far in advance can I pre-book a car?

You can pre-book a car from 72 hours to 30 days in advance.

How will I know when my pre-booked car is ready?

Your car will be ready for you at your pick-up location roughly 1 hour before start time. You will be able to see this in the app and we'll notify you via a push notification as soon as the car is ready for you.

Will my pre-booked car be delivered to the exact pick-up location I ask for?

Our goal is to make sure you don't have to walk more than a few minutes (roughly 100-200m) to reach your pre-booked car.

How will I find my pre-booked car?

When the car is ready for you, we'll notify you via a push notification. Simply open the SHARE NOW app. The car will already be reserved for you on the map. Just walk over and start your trip in the app!

How can I cancel my pre-booking?

You can simply cancel your pre-booking via the app:

Open the app ▶ Menu ▶ Trips ▶ Upcoming trips ▶ Cancel booking

Cancellations are free if you do so at least 12 hours before your start time. After that, a late cancellation fee of 4 990 Ft will be charged, as we would have set aside the car just for you.

What happens if I do not start the prebooked rental?

Don't worry. We'll make sure the car stays reserved for you up to 1 hour after your requested pick-up time.

After 1 hour, your pre-booking will be automatically cancelled and you will be charged a No Show Fee of 7 990 Ft.

Where is pre-booking available?

Pre-booking is currently available in the following countries:

Italy
Germany
Austria
Netherlands
France
Hungary

Can I use a different SHARE NOW car during my pre-booking?

Once the pre-booked car has been reserved for you 1 hour before start time, you will not be able to reserve or rent other SHARE NOW cars.

What cars can I prebook?

You can prebook a car based on its category (XS, S, M, L) or you can choose a MINI Convertible.

What packages can I prebook?

You can prebook rentals from 1 to 5 days.