Always take 4 pictures of the four corners of the car before and after your trip in a way that the license plate of the vehicle is legible on the photographs, and keep these pictures for 90 days. These are proof that any damage to your car occurred before or after your rental.
Pro tip: Store your images in the cloud for easy access - this way it won't take up your phone's memory either.
If you exceed the fixed time or mileage in a package, a different rate for each additional minute and/or kilometer will apply. If mileage runs out, the long distance fee of 89 Ft per additional kilometer will apply, if time runs out, the overtime minute rate (depends on car model) will apply.
Pro tip: you will find the km included in the package in the app when you choose a package.
Are there additional costs if I exceed the time or mileage included in my rate?
Before you start driving, choose the package that suits your needs the best! You can choose from minute-based, hourly and daily packages. You cannot move to another package after starting your trip. If you exceed the time or kilometer limit included in the package, the car will not close automatically, but you will have to pay an extra kilometer or per minute charge.
Pro tip: If you reach the time included in the package within the Home Area, close the rental and start a new one.
What happens if I don't use up all the included time and/or mileage in my selected rate?
When you select an hourly or daily package, the bank will check to see if there is coverage on your specified payment instrument (card) to pay the package fee. The amount of pre-authorization is always equal to the fee of the selected package plus its additional Basic Fee. This is not a deposit, the bank will only place a pre-authorization hold on the amount and it will remain in your bank account during the whole time.
Do you place a pre-authorization hold on my credit card before I start a trip?...
With SHARE NOW you can travel all over the country! The Base Fee includes the national highway sticker for all petrol models, and a highway sticker that is valid in Pest county for electric models.
In case of an accident, the Base Fee automatically reduces your maximum deductible to 300 000 Ft, except in the case of damages due to gross negligence. Besides, before every trip, you can choose the Plus Coverage in the app, which reduces your deductible to 100 000 Ft for the given rental.
The smart and Fiat models start with a key, and the Peugeot and Mercedes models come with a key but you don't need them to start the engine. You can find the key in the glove compartment, with wich you can start the car or close it when making a stopover. Arrived at your destination? Put the key back in the glove compartment (place the plastic ticket on the key back into the holder so the car senses that the key is in place), then get out and end your trip in the app.
The BMW and MINI models are keyless, meaning you don't need a car key to unlock the car when making a stopover or start the engine. These cars use Start/Stop buttons instead.
Refuel for free at our partner stations and get extra credits! Find the nearest OMV or MOL petrol station and refuel the car with the type of fuel shown on the back of the gas cap. You can find the fuel card in the glove compartment or in the armrest - use this to pay for refueling. Tap on "Fueling" in the lower right corner of the SHARE NOW app to see the card PIN.
Important: always refuel our cars with normal fuel - for petrol cars this is the standard (95 octane) petrol.
How can I earn SHARE NOW credit for fueling or charging?
Charge fo free and get extra credits for it!
Download the Mobiliti app, use the SHARE NOW filter and find the nearest Mobiliti charging station. After you arrive at the parking lot, connect the charger, take out the charging card from the car and hold it near the Mobiliti charging point to charge, then put the charging card back and make a stopover in the app or close the rental. You can find the charging card in the glove compartment or in the armrest.
How can I earn SHARE NOW credit for fueling or charging?
For each car, you can see the history of all reported damages in the SHARE NOW app. To report new damages, select the car in the app, press "Report damage", and follow the steps in the app.
Please keep pets or animals in a closed carrier when traveling with them. As long as they leave no trace (e.g. smell or hairs), in the car, your furry friends are always a welcome passenger. We hope you and your furry friend will have a good trip!
At the end of your trip, the invoice will be automatically issued and your selected card will be charged. The invoice will be sent to you via e-mail and you will also find it in the application. In the event of payment failure, you will not be able to start a new trip until the transaction is cleared. You can start a payment in the application. You can pay by credit card or via bank transfer.
You can only use our cars within Hungary. It is important to always obey to the Rules of Road, do not exceed the prescribed speed limit and make sure you parked your car legally and in a safe place.
You can park in the SHARE NOW zone for free in any public parking space or in dedicated SHARE NOW car park, subject to parking regulations. A ticket must be bought, if you stop in a private car park e.g. in a shopping center during your trip. You can only end your rental in a public or a dedicated parking spot. Please do not leave your car in private parking or in an area where parking is not permitted.
The SHARE NOW Home Area is our service area where you can start and end your journey. If you leave the SHARE NOW Home Area, you must return the car to the zone to complete the rental.
Where can I find the SHARE NOW Home Area?
The SHARE NOW Home Area in the app is marked with light blue, and the outer zones are marked with a dark blue background.
You may encounter external zones where there may be extra charges to end your rental. Areas with extra costs for location are located in zone islands further away from the city center.
Pro tip: If you start and end your trip in an outer drop off zone, the extra location cost will not be charged.
Driving under the influence of alcohol or drugs is strictly forbidden in any case. SHARE NOW is a good idea if you're planning a night out, but please pick another mode of transport to get home if you have previously consumed alcohol.
Please never smoke in SHARE NOW cars! The ban on smoking also applies to e-cigarettes and heated tobacco products.
Love a clean car? So does every SHARE NOW user. SHARE NOW cars are cleaned regularly, so leave the car in a state you'd like to find it. Before you end your trip, give the car a good check under and between the seats. This way you're less likely to leave something behind – and you're doing the next SHARE NOW user a good deed.
Looking for more information? We cover your most frequently asked questions in the FAQ.