Keep our cars in shape with the app

We know that renting a car can sometimes feel like a chore, but our app makes it a breeze! We've all heard the phrase, "there's an app for that." And when it comes to taking care of our car-sharing vehicles, that couldn't be more true. With our app, you can see and report everything you need, and best of all, your feedback helps our operations team keep our fleet in tip-top shape for the whole community. So, here are four fun and easy ways to do just that.

01 Interior-Rating 2
Get your clean on with our Cleanliness Rating feature

Have you ever been in a car that was less than clean? We know the feeling! We understand that cleanliness is kindness. That's why we've introduced our Cleanliness Rating feature where you can play judge and jury on the cleanliness of your ride. Was the interior spotless? Did someone leave a coffee cup in the cup holder? At the start of each rental, rate the cleanliness of the car in the app to let us know if we've met your high standards. Help us keep our cars spick and span without breaking a sweat.

20230820-SN Blog-iPhone Mockup
Be a superhero and report damage as soon as you spot it

Not all heroes wear capes. You can be one too! We want you to have peace of mind when renting a car, and our damage reporting feature allows you to do just that. That way, we can take care of it before it becomes a bigger problem. Think of it like a scavenger hunt - see any scratches or dings? Snap a photo and report it through our app. If you notice any damage to the car during your rental, be a hero and report it to us immediately. Together, we can keep our fleet ready for the next adventure.

03 Fuel Credit
Fuel up and earn credit for your next ride

Our refuel/recharge feature isn't just about keeping our cars running - it's about giving you a chance to earn some extra credit. Picture this: you're running low on fuel, but you're close to your destination. No worries! Use our app to find the nearest petrol or charging station, refuel/recharge the car, and earn credit to put towards your next rental. It's a win-win situation! You'll get a full tank and the satisfaction of knowing you helped us keep our fleet running smoothly. And who knows, you might even be able to take that extra-long road trip!

Share your experience and help us improve

We're always striving to make our service even better for our users. This is your chance to play critic and leave feedback on your rental experience. Was the car comfortable? Did you have trouble finding the car? Whatever it may be, we want to hear about it! After your rental, leave a rating and text feedback in the app to let us know what we're doing right and what we can improve on. Plus, it's a chance to show off your creative writing skills and leave a witty comment for our Fleet Managers to enjoy.

Our app makes looking after our car-sharing vehicles fun and easy. With just a few taps, you can report everything you need to help us maintain our high standards and to maintain a fleet that's clean, reliable, and ready to go. So, let's get ready to report and keep those cars looking good for everyone to enjoy!

Julian Martin

Julián Martin

Sr. Editorial Content Manager

"Sometimes serious. Always curious."

Julián's articles, however, mean serious business – reading is believing!