Frequently asked questions

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Rates & Fees

What is a drop off fee?

A drop off fee applies when you end your trip in drop off zones (marked "Zone A" or "Zone B" on the Home Area map).

Drop off zones are part of the Home Area and are located a little outside the city centre. The drop off fee does not apply if you start and end your trip within the same drop off zone. The drop off zones and fees are marked on the Home Area map of the chosen city.

See your Home Area's drop off zones and fees here:

Austria
Vienna Home Area

Denmark
Copenhagen Home Area

France
Paris Home Area

Germany
Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area

Hungary
Budapest Home Area

Italy
Milan Home Area
Rome Home Area
Turin Home Area

Netherlands
Amsterdam Home Area

Spain
Madrid Home Area

What is an airport service fee?

Parking at the airport is free if you use the airport's dedicated car-sharing parking. However, you will be charged an airport fee whenever you start or end your trip at the airport. These fees are often determined together with each airport. Here is the full overview of all airport fees:

Austria
Vienna International Airport (VIE) – 11,99 EUR

Denmark
Copenhagen Airport, Kastrup (CPH) – 50,00 DKK

Germany
Berlin Tegel Airport (TXL) – 5,99 EUR
Berlin Schönefeld Airport (SXF) – 5,99 EUR
Düsseldorf International Airport (DUS) – 5,99 EUR
Frankfurt Airport (FRA) – 6,99 EUR
Hamburg Airport (HAM) – 6,99 EUR
Cologne-Bonn Airport (CGN) – 5,99 EUR
Munich Airport (MUC) – 13,99 EUR
Stuttgart Airport (STR) – 5,99 EUR

Hungary
Budapest Ferenc Liszt International Airport (BUD) – 890,00 Ft

Italy
Milan Linate Airport (LIN) – 5,99 EUR
Turin Airport (TRN) – 5,99 EUR
Rome Fiumicino Airport (FCO) – 9,99 EUR
Rome Ciampino Airport (CIA) – 5,99 EUR

Netherlands
Amsterdam Schiphol Airport (AMS) – 8,99 EUR

Are SHARE NOW cars insured?

Yes. All SHARE NOW cars are covered by third-party liability insurance and your deductible is always automatically reduced to a specific amount in case of an accident. This agreement is waived, however, in cases of gross negligence. To learn more, please check out our terms and conditions.

What is the long distance fee?

The long distance fee of 79,00 Ft is what you pay per kilometre after your trip exceeds the included mileage in your chosen rate or package.

For example, if your package includes 100 km of mileage and your trip exceeds this mileage by 10 km, you'll pay 79,00 Ft for each additional kilometre. In this example, that would be 10 km X 79,00 Ft = 790 Ft

What is the Mobility Start Package (MobS)?

The Mobility Start Package (Mobs) automatically reduces your deductible and includes the National Highway Sticker Fee. In the case of the BMW i3, the motorway sticker is only valid in Pest County. The MobS fee will be automatically added to the total cost of your rental.

What is a deductible?

In an insurance policy, the deductible is the amount paid out of pocket by the policy holder before an insurance provider will pay any expenses.

With SHARE NOW, your deductible is always automatically reduced to a specific amount in case of an accident. The deductible depends on the car and package you select. To learn more, please check out our terms and conditions.

How can I find cars with the lowest prices?

You can easily find our lowest prices by looking for cars marked with a red sticker in the app. The discount applies to the minute rate, which changes according to time and location. The minute rate applies from the moment you reserve the car – no matter where or when you end the trip.

Why does the minute rate change according to time and location?

In other SHARE NOW locations, the minute price is flexible! This is not the case in Budapest, where the minute rate is fixed based on the car model.

In our other locations, the minute rate for each car changes depending on where and when you look in the app. The reason is: availability! Sometimes there are too few or too many cars when and where you need them. To get cars moving to the right spots, the minute rate automatically adjusts itself based on time and location.

The advantages:
✓ Cars in low demand areas are discounted daily so they are more likely to be driven.
✓ For just a few cents more or less, demand and supply are brought back into balance.
✓ This improves the availability of cars throughout the Home Area so you can find a car at the right place and time – for the right price.

You can always see the latest minute rate by tapping on a car abroad. Simply look out for cars with red stickers in the app to enjoy the lowest price. Happy bargain-hunting!

What rates are available?

We have rates and packages to suit all your plans – big and small. Here are your options:

Minute rate
Simply pay by-the-minute.
Includes mileage of 200 km.
After mileage is exceeded, the long distance fee will apply.

Hourly package
Includes fixed amount of hours and kilometers.
After time is exceeded, the overtime minute rate will apply.
After mileage is exceeded, the long distance fee will apply.

Daily package
Includes fixed amount of days and kilometers.
After time is exceeded, the overtime minute rate will apply.
After mileage is exceeded, the long distance fee will apply.

To see the additional fees, simply tap on a rate in the app. Detailed information on the overtime minute rate and long distance fee will be displayed at the bottom of the screen.

Are there additional costs if I exceed the time or mileage included in my rate?

Yes. After you exceed the fixed time or fixed mileage in a package, a different rate for each additional minute and/or kilometer will apply. This is charged on top of the package price. To see these additional fees, simply tap on a rate or package in the app. Detailed pricing information will be displayed at the bottom of the screen.

Minute rate
After 200 km, the long distance fee of 99 Ft per additional kilometer will apply.

Hourly packages
After time runs out, the overtime minute rate (depends on car model) will apply.
After mileage runs out, the long distance fee of 99 Ft per additional kilometer will apply.

Daily packages
After time runs out, the overtime minute rate (depends on car model) will apply.

What happens if I don't use up all the included time and/or mileage in my selected rate?

The full package price is charged to your default payment profile the moment you start your trip. Unused package time or mileage will unfortunately not be reimbursed. We recommend making the most of your package and using it up!

Are there different categories of SHARE NOW cars?

Our cars are priced according to their size and quality. Choose from 4 categories:

XS – The Smart Choice (no Driver Protection Fee)
smart fortwo
smart fortwo cabrio
smart fortwo ED ⚡️
smart EQ fortwo ⚡️
smart forfour
smart EQ forfour ⚡️

S – The Urban Choice (no Driver Protection Fee)
MINI 3 door
MINI 5 door
MINI Clubman
MINI Convertible
MINI Countryman

M – The Executive Choice
BMW X1
BMW i3 ⚡️
BMW i3 120 Ah ⚡️
BMW i3 REx ⚡️
BMW 1 Series
BMW 2 Series Active Tourer
Mercedes-Benz A-Class
Mercedes-Benz GLA

L – The Premium Choice
BMW 2 Series Convertible
BMW X2

Cars are subject to availability in each city.