Frequently asked questions

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Rates & Fees

What is a drop off fee?

A drop off fee applies when you end your trip in drop off zones (marked "Zone A" or "Zone B" on the Home Area map).

Drop off zones are part of the Home Area and are located a little outside the city centre. The drop off fee does not apply if you start and end your trip within the same drop off zone. The drop off zones and fees are marked on the Home Area map of the chosen city.

See your Home Area's drop off zones and fees here:

Hungary
Budapest Home Area

Austria
Vienna Home Area

Denmark
Copenhagen Home Area 

France
Paris Home Area

Germany
Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area

Italy
Milan Home Area
Rome Home Area
Turin Home Area

Netherlands
Amsterdam Home Area

Spain
Madrid Home Area

What is a drop off zone?

Drop off zones are part of the Home Area. A drop off fee applies when you park the car and end your trip in drop off zones (marked "Zone A" or "Zone B" on the Home Area map). In some cases, a fee is also charged for pick-up from a drop off zone.

See your Home Area's drop off zones and fees here:

Hungary
Budapest Home Area

Austria
Vienna Home Area

Denmark
Copenhagen Home Area 

France
Paris Home Area

Germany
Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area

Italy
Milan Home Area
Rome Home Area
Turin Home Area

Netherlands
Amsterdam Home Area

Spain
Madrid Home Area

What is an airport service fee?

Parking at the airport is free if you use the airport's dedicated car-sharing parking. However, you will be charged an airport fee whenever you start or end your trip at the airport. These fees are often determined together with each airport. Here is the full overview of all airport fees:

Austria
Vienna International Airport (VIE) – 11,99 EUR

Denmark
Copenhagen Airport, Kastrup (CPH) – 50,00 DKK

Germany
Berlin-Brandenburg Airport (BER) – 7,99 EUR
Düsseldorf International Airport (DUS) – 5,99 EUR
Frankfurt Airport (FRA) – 6,99 EUR
Hamburg Airport (HAM) – 6,99 EUR
Cologne-Bonn Airport (CGN) – 5,99 EUR
Munich Airport (MUC) – 13,99 EUR
Stuttgart Airport (STR) – 6,99 EUR

Italy
Milan Linate Airport (LIN) – 5,99 EUR
Milan Malpensa Airport (MXP) – 15,99 EUR
Turin Airport (TRN) – 6,99 EUR
Rome Fiumicino Airport (FCO) – 9,99 EUR
Rome Ciampino Airport (CIA) – 5,99 EUR

Netherlands
Amsterdam Schiphol Airport (AMS) – 8,99 EUR

Hungary
Budapest Ferenc Liszt International Airport (BUD)
– 890,00 Ft for taking a car
– 1 590,00 Ft for leaving a car at the airport

Are SHARE NOW cars insured?

Yes. All your trips are covered by third-party liability insurance:

Base Fee (Basic Coverage):

The Base Fee automatically reduces your deductible to 300 000 Ft.

Plus Coverage

In addition to the Base Fee, you can choose the Plus Coverage for each trip for a one-time fee, which reduces your deductible to 100 000 Ft.

Drive carefully, because normal or reduced CASCO deductibles will only protect you in case of intended use that is in accordance with the GTC.

To learn more, please check out our Terms and conditions.

What is the long distance rate?

The long distance rate of 79,00 Ft is what you pay per kilometre after your trip exceeds the included mileage in your chosen rate or package.

For example, if your package includes 100 km of mileage and your trip exceeds this mileage by 10 km, you'll pay 79,00 Ft for each additional kilometre. In this example, that would be 10 km X 79,00 Ft = 790 Ft

What is the Base Fee?

The Base Fee includes the national highway sticker for all petrol models (in the case of electric models, a highway sticker that is valid in Pest county), a maximum deductible of 300 000 Ft and parking fees within the service zone. The amount of the Base Fee may differ from rental to rental, you can check it in the application every time you choose a package. The Base Fee will be automatically added to the total cost of your rental.

What is a deductible?

In the event of an accident, if the CASCO is settled by validating the insurance, the user will be responsible for paying part of the damage.

With SHARE NOW, your deductible is always automatically reduced to a specific amount in case of an accident. The deductible depends on the severity of the damage caused and the selected Plus Coverage.

Drive carefully, because normal or reduced CASCO deductibles will only protect you in case of intended use that is in accordance with the GTC.

To learn more, please check out our Terms and conditions.

What is the Plus Coverage?

Before every trip, you can choose the Plus Coverage, which reduces your deductible to 100 000 Ft for the given rental if any damage is caused. The Plus Coverage fee depends on the selected package and car category, you can check it every time when selecting a package in the application.

Drive carefully, because normal or reduced CASCO deductibles will only protect you in case of intended use that is in accordance with the GTC.

How to add the Plus Coverage to my rental?

You can add Plus Coverage in the SHARE NOW app before you start your trip:

  1. Open the SHARE NOW application
  2. Pick your car
  3. Choose a package
  4. Under "Customise coverage", select "Plus Coverage"

It is not possible to select Plus Coverage after starting your trip.

How can I find cars with the lowest prices?

You can easily find our lowest prices by looking for cars marked with a red sticker in the app. The discount applies to the minute rate, which changes according to time and location. The minute rate applies from the moment you reserve the car – no matter where or when you end the trip.

Why does the minute rate change according to time and location?

In other SHARE NOW locations, the minute price is flexible! This is not the case in Budapest, where the minute rate is fixed based on the car model.

In our other locations, the minute rate for each car changes depending on where and when you look in the app. The reason is: availability! Sometimes there are too few or too many cars when and where you need them. To get cars moving to the right spots, the minute rate automatically adjusts itself based on time and location.

The advantages:
✓ Cars in low demand areas are discounted daily so they are more likely to be driven.
✓ For just a few cents more or less, demand and supply are brought back into balance.
✓ This improves the availability of cars throughout the Home Area so you can find a car at the right place and time – for the right price.

You can always see the latest minute rate by tapping on a car abroad. Simply look out for cars with red stickers in the app to enjoy the lowest price. Happy bargain-hunting!

What rates are available?

We have rates and packages to suit all your plans – big and small. Here are your options:

Minute rate
Simply pay by-the-minute.
Includes mileage of 200 km.
After mileage is exceeded, the long distance rate will apply.

Hourly package
Includes fixed amount of hours and kilometers.
After time is exceeded, the overtime minute rate will apply.
After mileage is exceeded, the long distance fee will apply.

Daily package
Includes fixed amount of days and kilometers.
After time is exceeded, the overtime minute rate will apply.
After mileage is exceeded, the long distance fee will apply.

To see the additional fees, simply tap on a rate in the app. Detailed information on the overtime minute rate and long distance fee will be displayed at the bottom of the screen.

Are there additional costs if I exceed the time or mileage included in my rate?

Yes. After you exceed the fixed time or fixed mileage in a package, a different rate for each additional minute and/or kilometre will apply. This is charged on top of the package price. To see these additional fees, simply tap on a rate or package in the app. Detailed pricing information will be displayed at the bottom of the screen.

Minute rate
After 200 km, the long distance rate of 79,00 Ft per additional kilometre will apply.

Hourly packages
After time runs out, the overtime minute rate (depends on car model) will apply.
After mileage runs out, the long distance fee of 79,00 Ft per additional kilometre will apply.

Daily packages
After time runs out, the overtime minute rate (depends on car model) will apply.
After mileage runs out, the long distance fee of 79,00 Ft per additional kilometre will apply.

What happens if I don't use up all the included time and/or mileage in my selected rate?

The full package price is charged to your default payment profile the moment you start your trip. Unused package time or mileage will unfortunately not be reimbursed. We recommend making the most of your package and using it up!

What categories of SHARE NOW cars can I drive in Hungary?

Our cars are priced according to their size and quality. Choose from 4 categories:

XS
Fiat 500
smart EQ fortwo ⚡️

S
MINI 3 door
MINI 5 door
MINI Electric ⚡️

Cabrio
MINI Convertible (October 1 - March 31)

Cabrio
MINI Convertible (April1 - September 30)

M
BMW 1 Series
Mercedes-Benz A-Class
Peugeot 3008

L
BMW i3 ⚡️
BMW X1
BMW X2

Do I have to pay the toll costs?

In Hungary, the Base Fee covers the toll costs. In case of electric models the toll costs are covered only within Pest county.

However, in other SHARE NOW countries, you are expected to pay the toll costs when you drive on the motorways, except for Vienna, where toll costs are covered.

SHARE NOW trips in Austria: The vignettes cover the toll costs for motorways and expressways.*

*Special route toll: In Austria, special route tolls rates on construction-intensive Alpine crossings are NOT included and must be covered at your own expense.