I forgot my magic PIN. How can I retrieve it?
You can always request your magic PIN in the app:
Open the app ▶ Menu ▶ Tap on your name ▶ Request PIN
We will then send your PIN to your mobile phone number via SMS. Your PIN cannot be changed.
You can always request your magic PIN in the app:
Open the app ▶ Menu ▶ Tap on your name ▶ Request PIN
We will then send your PIN to your mobile phone number via SMS. Your PIN cannot be changed.
Open the app ▶ Menu ▶ Tap on your name ▶ Upload new driver's licence
Validation typically takes less than 48 hours. Please note that you should only update your driver's licence if it is about to expire or if your personal information has changed.
For security reasons, you can only change names in our systems upon request. Simply complete the name change request form and email it to us with the necessary supporting documents attached:
Open the app ▶ Menu ▶ Tap on your name ▶ Edit account information
After you enter your new email address, we will send you an activation link to your new email address. You will need to confirm the change by clicking on the activation link in the email.
If you already have your new driver's licence with you, simply upload it for validation directly in the SHARE NOW app.
Open the app ▶ Menu ▶ Tap on your name ▶ Upload new driver's licence
Validation typically takes less than 48 hours.
This usually means that a payment could not be collected from your default payment profile. For example, your credit card may have expired or your payment may have bounced back to due insufficient funds.
Don't worry, your account will be unlocked as soon as the outstanding amount has been paid.
A Business Account is for corporate clients who use SHARE NOW for Business for corporate car-sharing. A Business Account lets companies do all of the following in one simple dashboard:
✓ Invite colleagues to manage the Business Account
✓ Add or remove associated employees
✓ Get a single overview of all trips and invoices
If your company has a Business Account and you have been appointed as an admin, you can log in to manage your Business Account here.
If you'd like to close or deactivate your account, please send us an email at hallo@share-now.com.