Frequently asked questions

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Parking

Where can I park?

We collaborate with local governments so you can park SHARE NOW cars for free on any legal public street parking space within the Home Area. However, each city has specific parking regulations that you should be aware of.

Here are the parking rules in each city:

Austria
Vienna Parking Rules

Denmark
Copenhagen Parking Rules

France
Paris Parking Rules

Germany
Berlin Parking Rules
Cologne Parking Rules
Dusseldorf Parking Rules
Frankfurt Parking Rules
Hamburg Parking Rules
Munich Parking Rules
Stuttgart Parking Rules

Hungary
Parking in Budapest

Italy
Milan Parking Rules
Rome Parking Rules
Turin Parking Rules

Netherlands
Amsterdam Parking Rules

Spain
Madrid Parking Rules

Where can I park and end my trip?

To end the trip, you need to be inside the Home Area. The Home Area is our operative area, in which SHARE NOW cars free-float around the city. You can park for free on any legal public street parking space within this area. It's possible to park and end your trip in drop off zones outside the city in your Home Area, but a drop off fee will apply.

See all parking rules

What is a Home Area? Can I drive outside of it?

Think of the Home Area as our operating area, in which our cars free-float around the city and where you can park on the streets for free. You may leave the Home Area, but you must drive back to the same Home Area to end the trip.

If you're driving an electric car, please note that the range of a fully charged electric car is up to 100km (+/- 20km) and that there may not be charging stations outside the Home Area.

How can I see the Home Area in my city?

Simply open the SHARE NOW app to see the Home Area outlined on the map screen. Below you'll also find all the Home Area maps in SHARE NOW cities:

Austria
Vienna Home Area

Denmark
Copenhagen Home Area

France
Paris Home Area

Germany
Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area
Münster Home Area

Hungary
Budapest Home Area

Italy
Milan Home Area
Rome Home Area
Turin Home Area

Netherlands
Amsterdam Home Area

Spain
Madrid Home Area

How can I park and keep my car?

Doing a stopover with SHARE NOW is easy. First, park the car and shut all doors and windows. The next steps depends on the car:

Keyless cars:

  • In the app, select Manage Trip ▶ Stopover. This will lock the doors.
  • To continue driving, open the app and select Manage Trip ▶ Continue trip. This will unlock the doors.
  • To end your trip, park the car and shut all doors and windows. In the app, select Manage Trip ▶ End trip.

Cars with keys:

  • Use the car key to lock up the car and make sure to take the car key with you!
  • To continue driving, simply open the car with the key again. You do not have to do anything in the app.
  • To end your trip, park the car and place the car key back into the key card holder. Make sure doors and windows are closed. In the app, select Manage Trip ▶ End trip.

Important: Stopover time counts as part of your total trip duration. If you have selected an hourly or daily rate, stopover time will continue to use up the time you have booked. If you have selected the minute rate, stopover time will be billed according to the minute rate.

Can I drive to another city?

Yes. You can always drive out of the Home Area to other cities, but you must bring the car back to the same Home Area to end your trip. You may not leave the country with SHARE NOW cars. You can always see the Home Area clearly outlined in the SHARE NOW app.

What is a drop off zone?

Drop off zones are part of the Home Area. A drop off fee applies when you park the car and end your trip in drop off zones (marked "Zone A" or "Zone B" on the Home Area map). In some cases, a fee is also charged for pick-up from a drop off zone.

See your Home Area's drop off zones and fees here:

Austria
Vienna Home Area

Denmark
Copenhagen Home Area 

France
Paris Home Area

Germany
Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area

Hungary
Budapest Home Area

Italy
Milan Home Area
Rome Home Area
Turin Home Area

Netherlands
Amsterdam Home Area

Spain
Madrid Home Area

Can I park SHARE NOW cars in private parking garages, for example, inside a shopping mall?

Well, okay, but on 3 conditions:

  1. You pay for the parking fees yourself.
  2. You don't end your trip inside the parking garage.
  3. You park the car back on public street parking when you're done.
At which airports can I use SHARE NOW?
Can I use SHARE NOW at the airport?

Yes! SHARE NOW is available at the airport in most of our cities. If you want to use SHARE NOW in a different European country, you simply have to accept the terms and conditions the first time you drive there.

If you're driving to the airport: Look out for car-sharing airport parking where you can park our cars for free and end your trip.

If you've just landed: Reserve a SHARE NOW car in the app from the moment you land and pick it up at the same car-sharing parking area.

Can I park my car at charging stations?

Yes and no. You can park the car at charging stations while the car is actively charging, but it is not always allowed to end your trip there. We always try to reach the best agreement possible for you in each city. This means parking regulations always depends on the city:

Austria
In Vienna, it is not allowed to end your trip at the SMATRICS charging stations. We recommend only parking at these stations during a stopover (it is allowed to use these charging stations only while a car is charging). See parking rules in Vienna

France
In Paris, it is only allowed to end your trip at the Belib' charging poles if the car is actively charging. See parking rules in Paris

Germany*
Yes. It is allowed to park and end your trip at all our partner charging stations if a car is correctly plugged in and charging. See all parking rules

Hungary
Yes. It is allowed to park and end your trip at all our partner charging stations within the Home Area if a car is correctly plugged in and charging. See all parking rules in Budapest

Italy
Yes. It is allowed to park and end your trip at all our BeCharge and Enel X partner charging stations in Milan if a car is correctly plugged in and charging. See parking rules in Milan

Netherlands
Yes. It is allowed to park and end your trip at the Vattenfall (formerly Nuon) and TotalEnergies charging stations if a car is correctly plugged in and charging. See parking rules in the Netherlands

Spain
In Madrid, it is only allowed to end your trip at the charging hubs if the car is actively charging. See parking rules in Madrid



Hint: To earn credit, please make sure to end your trip after the car has started charging!



*In some SHARE NOW cities, we operate station-based car-sharing where cars do not "free-float" but are rented from fixed stations.