I forgot my magic PIN. How can I retrieve it?
You can always request your magic PIN in the app:
Open the app ▶ Menu ▶ My account ▶ Request PIN
We will then send your PIN to your mobile phone number via SMS. Your PIN cannot be changed.
Is your account already locked after entering the wrong PIN too many times? No worries, you can easily unlock it yourself:
Follow the app unlock instructions ▶ Enter your driver's license number
Your account will then be unlocked and the PIN will be sent to your mobile phone number via SMS.
No longer have access to your mobile phone number? No problem, just give us a call!