Frequently asked questions


SHARE NOW Copenhagen closing

Can I contact SHARE NOW's customer center after February 29th?

Yes, you can write to our customer center at until March 11th.

What do I do if I have questions about damages, fines, fees, or unpaid debt to SHARE NOW?

If you have questions about a case involving damages, fines, fees, or unpaid invoices, you can contact us via email. You should write directly to the department handling your case:

Write to until March 31st
Write to from April 1st onwards

Fines and Fees
Write to until March 31st

Outstanding Debts, Questions about Invoices, etc.
Write to until March 11th
Write to indtæ from March 12th onwards

What happens to my SHARE NOW account after February 29th?

We will ensure that your SHARE NOW account is closed in connection with the closure of SHARE NOW Denmark. From February 29th, 2024, you will no longer be able to use your account to drive in Denmark. However, you will have access to your account until March 31st, 2024, where you will be able to see invoices and have the option to approve rental terms in one or more SHARE NOW countries, thereby becoming a customer in the respective country. If you have approved terms in other countries, it is the first country you have approved that you become a customer of. After the closure, we will ensure that your personal information is handled in accordance with applicable law. You can read more about SHARE NOW's handling of your personal information in our privacy policy.

Can I use SHARE NOW abroad after February 29th?

If you want to use your SHARE NOW account in other countries, you will still be able to do so if you have accepted the rental terms in the country you wish to drive in. If you have not yet approved rental terms, you can do so by reserving a car in a SHARE NOW city abroad, after which you will be asked to accept the rental terms for that country. Once you have approved the terms, you can delete your reservation again. If you are not yet a SHARE NOW customer, you can always sign up in one of the other countries.