How it works

A step-by-step guide to car-sharing with SHARE NOW

What is car-sharing? Simply put, it’s the best way to drive. City dwellers all over Europe are realising that you don't have to buy or lease a car to enjoy the freedom of four wheels. What’s more, with SHARE NOW, you can enjoy premium cars without the price tag. So how does car-sharing work? In this step-by-step guide, we’ll walk you through the process - from registration to taking your first trip.

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1. Register for your car-sharing account

We’ve made registration quick and easy. Either download the SHARE NOW app and register right on your smartphone, or fill-in the online registration form and get the app later – the choice is yours. There are no monthly fees, and no commitment. To be able to drive, you must complete your account in the app by uploading pictures of your driver's license and a selfie. The app will show you what to do.

Once we’ve validated your license (typically takes less than 10 minutes), you are ready to start car-sharing.

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2. Reserve a car in your city

As soon as we’ve activated your account, you can reserve cars via the SHARE NOW app, 24/7. Simply open the app and find the car of your choice on the map. You can use the filters in the app to find your perfect ride.

You can reserve a car for 30 minutes for free. Once you reserve a car, it can't be reserved, opened, or driven off by anyone else. If you change your mind about needing a car, you can easily cancel your reservation – without charge.

You can also pre-book cars for longer trips up to 90 days before you need it via the SHARE NOW app. We’ll even deliver your car to an address near you!

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3. Unlock your car with your smartphone

Once you have located your car, use your smartphone to unlock it. In the app, tap Start to choose your rate. You can rent SHARE NOW cars for any amount of time from 1 minute up to 30 days. You’ll be asked to enter your magic PIN, your key to all of our cars. You’ll set up your 4-digit magic PIN when you first register.

At this stage, you must report all new, unreported damages to the car as well as let us know how clean it is – all via the app.

Once in the car, press the Stop/Start button to start the engine. Enjoy your trip!

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4. Drive wherever you want to

Like all free-floating car-sharing platforms, SHARE NOW has a dedicated operating area in each city in which it is present. We call it the Home Area.

You may leave the Home Area at any time during your trip, but you must drive back to the same Home Area to park and end your trip. Making stopovers outside of the Home Area is completely fine, though. This makes our car-sharing perfect for day trips out of the city. If you need help during your trip, it's easy to find – on the map, just tap Help and find the answers to your questions.

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5. Park almost anywhere, for free

One of things drivers love about free-floating car-sharing verus station-based rental services is the ability to park for free almost anywhere.

In Copenhagen, you can park SHARE NOW cars for free on any legal public street parking where the car is allowed to remain parked for at least 2 hours with no restrictions during certain hours. However, each city has specific parking regulations that you should be aware of. It’s worth taking a look at the parking rules for different SHARE NOW cities before you set off.

It's also possible to park and end your trip in drop off zones outside the city, such as at airports or other areas of interest. A drop off fee will apply.

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6. Ending your trip via the app

Once you’ve parked within the Home Area (legally and by the rules, of course), you are ready to end your trip. Set the handbrake, close the windows, clean up, and take your belongings with you. If you've used a physical key during your trip, be sure to return it to the holder in the glove compartment.

Now, step outside the car and use the slider in the app to end your trip. The car will lock automatically and is immediately available for the next member of our car-sharing community. Seconds after, you'll receive your invoice on email. Be sure to rate your trip in the app!

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Got questions?

No worries – we're ready to help you 24/7. You can contact us here or find all the information you need in our FAQ. If you're looking for how-to videos, please join us on Instagram!

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BONUS TIP: Join SHARE NOW Rewards

Just taken a trip? Congratulations, you’ve just earned points for SHARE NOW Rewards! By joining SHARE NOW Rewards, you can unlock cool perks and bonuses simply by driving. We’ve split our loyalty program into four tiers; Blue, Silver, Gold and Diamond. Rewards include Bonus Reservation Time, Free Overnight Reservation, Special Partner Offers, and much more. Join SHARE NOW Rewards and start levelling up today. It’s completely free!

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BONUS TIP: Refer a friend and earn credit!

Now that you're a pro when it comes to car-sharing, why not tell your friends and family about us. If they register, you'll both get SHARE NOW credit. In the app menu, you’ll find the Refer a Friend option. Invite your family and friends by sending them a personal code and start earning credit now.

HOW TO RENT SHARE NOW CARS

Questions?

Looking for more information? We cover your most frequently asked questions in the FAQ.