Frequently asked questions

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About SHARE NOW

What is car-sharing?

Car-sharing is a ground-breaking new way of having a car in the city. Our cars "free-float" in major city centers and can be rented on-demand with just one app. Find our cars waiting for you around every other street corner and unlock them in just a few taps. There's no minimum trip duration – meaning you could simply drive a SHARE NOW car for just 2 minutes if you like. Or drive out of town for loooonger roadtrips.

Car-sharing was first invented in Ulm, Germany, in 2008, by some very clever engineers. Thanks, engineers!

What are the benefits of car-sharing?

Car-sharing challenges the very idea of car ownership. A single shared car takes up to 11 privately owned cars off the streets. In the long run, this reduces traffic congestion and overall carbon emissions in Europe's most metropolitan cities.

Hitting the road shouldn't give you bad karma. Today, every second SHARE NOW city has electric cars in our fleet. Electric cars are the future and we're betting big on guilt-free and silent driving. Our promise to you: A growing electric fleet – every year.

Why owe the bank anything just to have a car in the city? Mobility shouldn't be a financial burden. When you car-share, you're claiming personal freedom. For as low as 2,00 kr. per minute, car-sharing with SHARE NOW covers the fixed costs of car loans, car insurance, fuel, and overall maintenance.

What is SHARE NOW?

A car-sharing joint venture between car2go and DriveNow, SHARE NOW is a disruptive new way of car rental. Our mission is your personal freedom: To make it possible for you to drive in the city without breaking the bank – or the environment. With just one app, we put thousands of the world's coolest cars at your fingertips.

We take our cue from a long line of pioneers in the automotive industry and are still on the move to reinvent mobility. Today, with a global footprint of over 14,000 vehicles in 16 cities in 8 countries across Europe, we are the oldest and most significant car-sharing service provider in the market.

Where can I use SHARE NOW?

SHARE NOW will soon be available in 16 cities in 8 countries in Europe. Over 70% of our SHARE NOW cities have electric cars (marked with ⚡️):

Austria – Vienna ⚡️
Denmark – Copenhagen ⚡️
France – Paris (100% ⚡️)
Germany – Berlin ⚡️, Hamburg ⚡️, Munich ⚡️, Frankfurt, Cologne ⚡️, Dusseldorf ⚡️, Stuttgart (100% ⚡️)
Hungary – Budapest ⚡️
Italy – Rome, Milan ⚡️, Turin
Netherlands – Amsterdam (100% ⚡️)
Spain – Madrid (100% ⚡️)

What type of cars can I SHARE NOW?

Life's too short for boring cars. We have a thing for iconic models and cool rides. Our cars are subject to availability in each city, but our global fleet includes the following models (electric cars marked with ⚡️):

BMW
BMW i3 ⚡️
BMW i3 120 Ah ⚡️
BMW i3 REx ⚡️
BMW 1 Series
BMW 2 Series Active Tourer
BMW 2 Series Convertible
BMW X1
BMW X2

Mercedes-Benz
Mercedes-Benz A-Class
Mercedes-Benz GLA

MINI
MINI 3 door
MINI 5 door
MINI Clubman
MINI Convertible
MINI Countryman

smart
smart fortwo
smart fortwo cabrio
smart fortwo ED ⚡️
smart EQ fortwo ⚡️
smart forfour
smart EQ forfour ⚡️

How will SHARE NOW be different from DriveNow?

Glad you asked. We cherry-picked the best features from both car-sharing apps to create the best possible car-sharing experience for you.

More packages: Even more variety and even more possibilities. Just grab the package best suited to your needs – we've got them all!

New car models: Try even more models than before. How about a Mercedes-Benz?

Anti-theft measures: Forgot to lock the car doors and walked away? Not to worry. We automatically deactivate the engine after a certain amount of time so no one can simply hop in and drive the car away. When you're ready to drive again, simply reactivate the engine with the push of a button in the app.

New design: Slick new colours, brand new design philosophy. What's not to like?

I'm new here. How do I register for SHARE NOW?

Welcome on board! You can register for SHARE NOW and start using the app right away in the following countries:

Austria – Vienna ⚡️
Denmark – Copenhagen ⚡️
France – Paris (100% ⚡️)
Germany – Berlin ⚡️, Hamburg ⚡️, Munich ⚡️, Frankfurt, Cologne ⚡️, Dusseldorf ⚡️, Stuttgart (100% ⚡️)
Hungary – Budapest ⚡️
Italy – Rome, Milan ⚡️, Turin
Netherlands – Amsterdam (100% ⚡️)
Spain – Madrid (100% ⚡️)

I already use DriveNow. Do I need to register again for SHARE NOW?

A familiar face! We're glad to see you here. Nope, if you already have a DriveNow account, you don't need to register again for SHARE NOW.

The DriveNow app will be discontinued eventually, but at specific times in different countries. Don't worry: After all DriveNow cars have moved into the SHARE NOW app, you can simply get the SHARE NOW app and log in with your DriveNow email and password.

Will the DriveNow app be discontinued?

Yes, the DriveNow app was discontinued in Denmark on February 27th, 2020. Don't worry: All DriveNow cars have moved into the SHARE NOW app. You can simply get the SHARE NOW app and log in with your DriveNow email and password.

How can I contact SHARE NOW?

You can reach Customer Support at the following email addresses:

Austria – servus@share-now.com
Denmark – kundecenter@share-now.dk
France – bonjour@share-now.com
Germany – hallo@share-now.com
Hungary – kozpont@share-now.hu
Italy – ciao@share-now.com
Netherlands – hoi@share-now.com
Spain – hola@share-now.com

How can I contact SHARE NOW for Business?

You can reach our business team at the following email addresses:

Austria – business.at@share-now.com
Denmark – firma@share-now.dk
France – business.fr@share-now.com
Germany – business.de@share-now.com
Hungary – sales@share-now.hu
Italy – business.it@share-now.com
Netherlands – business.nl@share-now.com
Spain – business.es@share-now.com