Frequently asked questions

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About the cars

What type of cars can I SHARE NOW?

We have a thing for iconic models and cool rides. With SHARE NOW you can rent premium cars and pay per minute or for several hours or days. In Copenhagen, we have divided our cars into different categories, which include the following models (electric cars marked with ⚡️):

Car category XS
Fiat 500e ⚡️

Car category S
MINI Electric ⚡️
BMW i3 ⚡️

Car category M (minimum age: 21)
BMW 1 Series
Mercedes-Benz A-Class
Mercedes-Benz B-Class

Car category L (minimum age: 21)
BMW X1

Car category Special (minimum age: 25)
Mercedes-Benz CLA

Are SHARE NOW cars insured?

Yes. All SHARE NOW cars are covered by third-party liability insurance and your deductible is always automatically reduced to a specific amount in case of an accident. This agreement is waived, however, in cases of gross negligence. To learn more, please check out our terms and conditions.

How far can I drive with an electric car?

Fully charged, the BMW i3 can go up to 308 km (WLTP), the MINI Electric can go up to 234 km (WLTP) and the Fiat 500e can go up to 320 km (WLTP).

The range of an electric vehicle depends on weather conditions and driving style. In cold weather and at highway speeds, the battery is drained significantly faster.

The battery level will be displayed in the app and in the car. Please bear in mind that there may be far between charging stations outside the Home Area. See E.ON's interactive map of charging stations in Denmark.

Please note: You cannot charge our electric cars in Sweden.

Do the cars have child safety seats?

Yes! In most of our cars you'll find a child seat suitable for children. You'll find the seat on the backseat or in the trunk of the car.

Tip: Use the app filter to only see cars that have a child booster seat: Open the app ▶ Go to MapFilterExtras ▶Tick off Child booster seat ▶ Tap Apply filter

Safe travels!

How do I rent keyless cars?

Our BMW, MINI, and Fiat cars are keyless, which means you don't need a car key to lock/unlock the doors during stopover or to start the engine. Use the Start/Stop button inside the car to start the engine.

Here's how it works:

  1. Find a car in the app and reserve it
  2. When you're close to the car, tap 'Start' in the app
  3. Select your rate and use Face ID or your PIN to start your trip
  4. To start the engine, press Start/Stop in the car
  5. Arrived at your destination? End your trip in the app
How do I rent cars with car keys?

In Denmark, the process is the same as with keyless cars. You only need the car key when you want to do a stopover during your trip.

In other SHARE NOW countries, you might need the car keys to start your trip in some smart and Mercedes-Benz cars. Here's how it works:

  1. Locate a car near you using the app
  2. Tap 'Reserve' and make it yours
  3. When you're at the car, tap 'Start' in the app
  4. Use Face ID or enter your 4-digit PIN
  5. Enter the 3-digit code shown on the windshield to unlock
  6. Get the car key from the glove compartment and start the car
  7. Arrived at your destination? Place the key back into the holder
  8. End the trip via the app