Frequently asked questions


About the cars

What type of cars can I SHARE NOW?

Life's too short for boring cars. We have a thing for iconic models and cool rides. Our cars are subject to availability in each city, but our global fleet includes the following models (electric cars marked with ⚡️):

BMW i3 ⚡️
BMW i3 120 Ah ⚡️
BMW i3 REx ⚡️
BMW 1 Series
BMW 2 Series Active Tourer
BMW 2 Series Convertible

MINI 3 door
MINI 5 door
MINI Clubman
MINI Convertible
MINI Countryman
MINI Electric ⚡️

Mercedes-Benz A-Class
Mercedes-Benz GLA

smart fortwo
smart fortwo cabrio
smart fortwo ED ⚡️
smart EQ fortwo ⚡️
smart forfour
smart EQ forfour ⚡️

Are SHARE NOW cars insured?

Yes. All SHARE NOW cars are covered by third-party liability insurance and your deductible is always automatically reduced to a specific amount in case of an accident. This agreement is waived, however, in cases of gross negligence. To learn more, please check out our terms and conditions.

How do I rent keyless cars?

Our BMW and MINI cars are keyless, which means you don't need a car key to unlock the doors or start the engine. Use the Start/Stop button to start the car.

Here's how it works:
1. Find a car in the app and reserve it.
2. When you're close to the car, tap 'START' in the app.
3. Select your rate and use Face ID or your PIN to unlock the doors and start your trip.
4. To start the engine, press Start / Stop in the car.
5. Arrived at your destination? End your trip with the app.

How do I rent cars with car keys?

Most of our smart and Mercedes-Benz models have car keys. The process is almost the same as with the rest of our cars.

Here's how it works:

  1. Locate a car near you using the app
  2. Tap 'Reserve' and make it yours
  3. When you're at the car, tap 'Start' in the app
  4. Use Face ID or enter your 4-digit PIN
  5. Enter the 3-digit code shown on the car to unlock
  6. Need the car key? You'll find it in the glove compartment
  7. Arrived at your destination? Make sure to place the key back where you found it
  8. End the trip via the app

Watch video: How to rent cars with car keys

How far can I drive with an electric car?

A fully charged BMW i3 can go between 235 km and 308 km (WLTP), while the MINI Electric can go between 185 km and 234 km (WLTP).

The range of an electric vehicle ultimately depends on weather conditions, driving style, and similar factors. In cold weather or at highway speeds, the battery is drained faster.

The battery level will be displayed in the app and in the car. Please bear in mind that there may be far between charging stations outside the Home Area. Click here for E.ON's interactive map of charging stations in Denmark.