Frequently asked questions



Where can I end my trip?

Learn all about parking with SHARE NOW here.

You park for free and end your trip in public parking spaces within the Home Area in Copenhagen and Frederiksberg (including most hospitals and a number of selected shopping destinations) where the car is allowed to remain parked for a minimum of 2 hours with no restrictions during certain hours. Public parking spaces are shown as a blue sign with white text.

What is a Home Area? Can I drive outside of it?

Think of the Home Area as our operating area, in which our cars free-float around the city and where you can park on the streets for free. You can drive outside the Home Area, but you must drive back to the same Home Area to end the trip.

Learn everything about the Copenhagen Home Area here.

Where can I park temporarily?

We collaborate with local governments so you can park SHARE NOW cars for free on any legal public street parking space within the Home Area. However, each city has specific parking regulations that you should be aware of.

Here are the parking rules in each city:

Copenhagen Parking Rules

Vienna Parking Rules

Paris Parking Rules

Berlin Parking Rules
Cologne Parking Rules
Dusseldorf Parking Rules
Frankfurt Parking Rules
Hamburg Parking Rules
Munich Parking Rules
Stuttgart Parking Rules
Münster Parking Rules

Budapest Parking Rules

Milan Parking Rules
Rome Parking Rules
Turin Parking Rules

Amsterdam Parking Rules

Madrid Parking Rules

How can I see the Home Area in my city?

Simply open the SHARE NOW app to see the Home Area outlined on the map screen. Below you'll also find all the Home Area maps in SHARE NOW cities:

Vienna Home Area

Copenhagen Home Area

Paris Home Area

Berlin Home Area
Cologne Home Area
Dusseldorf Home Area
Frankfurt Home Area
Hamburg Home Area
Munich Home Area
Stuttgart Home Area
Münster Home Area

Budapest Home Area

Milan Home Area
Rome Home Area
Turin Home Area

Amsterdam Home Area

Madrid Home Area

What are your best SHARE NOW parking tips?

Getting a parking fine is always a pain, especially if it's due to misunderstandings – so we're glad you're asking! Here are some of our tips for parking with SHARE NOW in Copenhagen. Our Customer Centre is ready to guide you if you're in doubt.

Tip #1: Check parking signs in the area

You can park SHARE NOW cars for free on any public street parking space, as long as the car is allowed to stay parked for a minimum of 2 hours with no further restrictions during certain hours or days. You're not allowed to end your trip next to a "parking not allowed" sign (e.g. parking or stopping not allowed), including in spaces with restrictions during certain hours or days. For example, you're not allowed to end a trip in an area where parking is prohibited between 7 and 9 AM – no matter at which time of the day you're parking the car.

Tip #2: Check the cars parking disc

Be sure to check that the automatic parking disc in the car is functional and shows the correct time. If it doesn't, it's important that you contact our customer centre and report it.

Tip #3: Park at least 10m away from intersections

You must park the car at least 10m away from intersections. In most places, these are marked with a small, yellow triangle on the curb.

Tip #4: Don’t park in private or reserved spaces

You're not allowed to park in private spaces, taxi spaces, disabled parking spaces or similar. Some private spaces are allowed, however – please find the list here.

Tip #5: Don't park in car-sharing spaces – with one exception

Even though thousands of people share our cars every day, you're not allowed to end your trip in spaces reserved for licensed car-sharing cars (in Danish: ‘delebiler’). However – you are allowed to park and end your trip in spaces marked "Kun el-delebiler" if you drive an electric SHARE NOW car.

Learn more about parking with SHARE NOW in Copenhagen on our parking page.

How do I lock the car without ending my trip?

Doing a stopover with SHARE NOW is easy. First, park the car and shut all windows. After that, just use the app:

  • In the app, tap Lock car. This will lock the doors.
  • To unlock the doors, tap Unlock car. You might need to reactivate the car engine in the app to continue driving.
  • Want to end your trip? In the app, slide to end your trip.

Note: Stopover time counts as part of your total trip duration. If you have selected an hourly or daily rate, stopover time will continue to use up the time you have booked. If you have selected the minute rate, stopover time will be billed according to the minute rate.

What is a drop off zone?

Drop off zones are part of the Home Area and are typically located outside the city or in areas with lower activity or special parking conditions. To see drop off zones in the app, active the view in app setting or on the map. After that, our drop off zones are shown as dimmed areas on the map.

A fee of 25 kr. will be applied when you end your trip in a drop off zone.

Can I park SHARE NOW cars in private parking garages, e.g. at a shopping mall?

We've partnered with several shopping centres and businesses in the Greater Copenhagen area to give you more options to park the car and end your trip. Before you park, please make sure to check out these websites for more information:

Can I use SHARE NOW at the airport?
At which airports can I use SHARE NOW?
Can I drive to another city?

Yes. You can drive outside of the Copenhagen Home Area to other cities, but you must drive the car back to the Home Area to end your trip.

If you rent a SHARE NOW in Denmark, you're also allowed to take the car to Sweden and Germany. You still need to return the car to the Home Area in Denmark to end your trip.

Can I park my car at charging stations?

You can park the car at most charging stations if the car is charging, but you can't always end your trip there.

You can park at any of our charging partners, but you can only end your trip inside the Home Area. At some charging stations, e.g. Lüders parking garage in Nordhavn, it is only allowed to park if the car is charging at the same time. At other stations, e.g. P-hus Ejler Bille in Ørestad, you're only allowed to park the car at selected spots. Always make sure to follow local signage when you park.

We encourage you to charge the car when parking at a charging station, even if it's not mandatory. This way, the charging network can be utilised most efficiently.

In Vienna, it is not allowed to end your trip at the SMATRICS charging stations. We recommend only parking at these stations during a stopover (it is allowed to use these charging stations only while a car is charging). See parking rules in Vienna

In Paris, it is only allowed to end your trip at the Belib' charging poles if the car is actively charging. See parking rules in Paris

Yes. It is allowed to park and end your trip at all our partner charging stations if a car is correctly plugged in and charging. See parking rules for Germany.

Yes. It is allowed to park and end your trip at all our BeCharge and Enel X partner charging stations in Milan if a car is correctly plugged in and charging. See parking rules in Milan

Yes. It is allowed to park and end your trip at the Vattenfall (formerly Nuon) charging stations if a car is correctly plugged in and charging. See parking rules in the Netherlands.

In Madrid, it is only allowed to end your trip at the charging hubs if the car is actively charging. See parking rules in Madrid

Hint: To earn credit, please make sure to end your trip after the car has started charging!

I've found a parking fine under the windshield wiper or in the car. What should I do?

We're notified automatically if our cars receive a parking fine. Please put it in the glove compartment, and our employees will dispose of it the next time they are at the car. Thanks for your help!